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3CX Phone System is a software based PBX built on the SIP that enables extensions to make calls via VoIP services
http://www.packtpub.com/files/8969-3CX-IP-PBX-trunks-connecting-to-the...
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In the chapter, "Trunks—Connecting to the Outside World " there is a discussion on why one needs a trunk, what one needs for a PSTN line, what to look for in a VoIP provider, the equipment needed, analog lines, call quality, disaster recovery, and finally how to integrate a trunk into 3CX using the easy-to-use wizards. More detail...
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